The Dial a Ride scheme is a door to door transport scheme for people who find using public transport difficult. All the minibuses used are wheelchair accessible and bookings are taken the day before the passenger wishes to travel. To use the Dial a Ride service you must become a registered user. It offers this service on week days and weekends in the City of Hereford and the villages immediately bordering the city.

Where can I go? Many people use the service to go to day centres or community groups in and around the city. We can drive you to doctors’ or dentists’ surgeries or to a hairdresser’s appointment, but we can also take you to the main shopping areas in Hereford, to visit friends or relatives, or simply give you the chance to have an outing for a change.  On specific days we arrange group travel to most of the big supermarkets in and around the city:

What happens if I need help? Herefordshire Dial-a-ride minibuses are equipped to make it easier for everybody to use them. All buses have lifts for wheelchair users and those who have difficulty using steps. Our drivers stop as near as possible to your front door so that you can wait for us in the comfort and safety of your home. The drivers will also help to get you safely to and from your bus, and they are happy to carry any bags you may want to take with you. You only have to let the driver know what assistance you need. Our drivers and escorts all carry enhanced DBS. Can I bring a friend? You may bring a friend or family member as your official escort, and we charge an additional fare for them. Guide dogs and help dogs are obviously also welcome and travel without charge, although other pets and animals are not normally carried.

BOOKING LINE 01432 356687 , Monday to Friday (09:15 to 16:30)